Updated 7 december 2023

Refund Policy for AT 1 PTY LTD

Individual Coaching Sessions and Programs

I understand that circumstances can change, and you may need to reconsider your commitment to the coaching programs. It's also possible that you've made significant progress, addressed your concerns, and recovered from burnout earlier than anticipated. My goal is to ensure that you are satisfied with the services provided, and I offer a no-questions-asked refund policy to offer flexibility and peace of mind.

Investment in Initial Sessions

The coaching programs I offer require a significant amount of preparation, research, and dedication on my part, especially before the program starts and during the initial sessions. The first session, along with the preparatory work, demands a considerable portion of my time and energy to ensure you receive the best tailored experience. This heavy upfront commitment is reflected in the staggered refund amounts.

Stress and Burnout Program (10 sessions - USD 4,500)

Clients can request a refund at any time during the program, up to a maximum of 16 weeks from the program start date. The refund amount will be based on the number of sessions already completed and will be minus any bank charges:

  • After one session: Refund of USD 3,500

  • After two sessions: Refund of USD 3,000

  • After three sessions: Refund of USD 2,500

  • After four sessions: Refund of USD 2,000

  • After five sessions: Refund of USD 1,600

  • After six sessions: Refund of USD 1,200

  • After seven sessions: Refund of USD 900

  • After eight sessions: Refund of USD 600

  • After nine sessions: Refund of USD 300

Variable Program Costs and Durations

The refund amounts specified in this policy are based on the standard pricing and duration for the 3-month Stress and Burnout Program (10 sessions at USD 4,500). If you have enrolled in a program with different pricing, duration, or other variations from the standard offering, the refund amounts and conditions will differ. In such cases, the refund schedule above will not apply. We will aim to provide you with specific refund conditions and timelines at the time of booking or purchase. If you require this information, please let us know before the program starts.

Corporate Workshops and Keynotes

For corporate workshops and keynote events, once the event has taken place, no refunds will be provided except as mandated by applicable law. It's essential for businesses to understand and agree to this condition upon booking to ensure mutual understanding and commitment.

Other Products

Refund policies for other products, including but not limited to online courses, content production, and merchandise, may vary. Specific refund conditions and timelines will be provided at the time of purchase. Always ensure to review the terms of each product or offering before committing.

Contact

If you have any questions or concerns regarding this Refund Policy, please reach out to me at hello@chibs.co.